At Suffolk Sea Salt, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website or make a purchase.
Information We Collect
When you visit our website or place an order, we may collect information including:
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Name
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Billing and delivery address
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Phone number
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Email address
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Payment information (processed securely by our payment provider/s)
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Order history
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Device and browser information
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IP address
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Cookies and website usage data
How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Provide customer support
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Communicate regarding your purchases
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Improve our website and shopping experience
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Prevent fraudulent activity
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Comply with legal obligations
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Send marketing communications where you have provided consent
Payment Information
All payments are securely processed through trusted third-party payment providers. Suffolk Sea Salt does not store or have access to your full payment card details.
Cookies
Our website uses cookies to improve functionality, remember your preferences, analyse website traffic and enhance your browsing experience.
You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the website.
Sharing Your Information
We only share your information with trusted third parties when necessary to operate our business, including payment processors, shipping providers, website services, analytics providers and legal authorities where required by law.
We never sell your personal information to third parties.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with applicable legal requirements.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your personal data
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Restrict or object to certain processing
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Withdraw consent for marketing communications
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Request a copy of the personal information we hold about you
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please visit our Contact Us page and we'll be happy to assist you.
Last Updated: 7 October 2026